Shipping policy

Thank you for visiting and shopping at Vitalix. Below are the terms and conditions that constitute our Shipping Policy.

 

All orders are processed within [1-7 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

 

Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

 

We currently ship to the following countries: New Zealand, Australia, Europe and the United States of America.

Shipping charges and delivery times for international orders will be calculated at checkout.

Customs, Duties, and Taxes
Vitalix is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Vitalix is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

If you have any questions about this Shipping Policy, please contact us:

• By email:  macksimpson83@gmail.com

• By phone: 021 023 72745